FAQ

Paid Accelerator provides detailed router configuration tutorials, supporting major router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) logging into the router management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by Paid Accelerator; 4) entering your Paid Accelerator account credentials. Once configured, all devices connected to the WiFi of that router will automatically receive accelerator protection without the need to install the client on each device separately.

Yes, Paid Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra-high-definition content. Paid Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Paid Accelerator does not encourage users to violate any streaming platform's terms of service.

Thanks to the efficient design of the WireGuard protocol, Paid Accelerator has minimal impact on internet speed. In most cases, speed loss is no more than 5-10% of the original bandwidth. In some cases, if your ISP applies speed limits to specific traffic (like video streaming or P2P), using Paid Accelerator may actually improve speed, because the encryption connection prevents deep packet inspection (DPI) and traffic identification by the ISP.

Yes, the Lightning Version of Paid Accelerator supports up to 6 simultaneous device connections, while the Premium Version supports up to 10. This means you can use accelerator protection across your phone, computer, tablet, smart TV, and other devices without additional fees. If you need to protect more devices, it is recommended to configure Paid Accelerator on your router, which will protect all your devices with a single setup.

Public WiFi is a high-risk environment for hackers to steal data. Once connected to Paid Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data during man-in-the-middle attacks or sniffing. Paid Accelerator also offers an automatic connection feature: when it detects an insecure WiFi network, it automatically activates accelerator protection.

Yes, Paid Accelerator's zero-logs policy has been independently verified by the internationally recognized security audit organization Cure53. The audit team conducted a comprehensive examination of Paid Accelerator’s server infrastructure, codebase, and operational processes, confirming that Paid Accelerator does not log any data that could identify users. The full audit report is publicly available on the Paid Accelerator website.

Yes, Paid Accelerator provides a native command-line client for Linux, supporting popular distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation through APT/YUM repositories as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.

Yes, the Premium Version of Paid Accelerator includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequently changing IPs. Static IPs are allocated exclusively for your use and are not shared with other users.

Paid Accelerator has built-in leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; and IPv6 leak protection ensures that IPv6 traffic is also safeguarded. You can use the built-in leak testing tool in the Paid Accelerator client or visit third-party testing websites to verify your protection status.

Paid Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Paid Accelerator's obfuscation mode can help users break through barriers and regain access to the free internet. However, please note that Paid Accelerator advocates for responsible accelerator usage in accordance with local laws and regulations.

Paid Accelerator supports various secure payment methods, including Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure the safety of your payment information.

Paid Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the U.S. and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).

Yes, Paid Accelerator provides extensions for Chrome and Firefox browsers. The browser extensions run lightweight, encrypting traffic only within the browser (without affecting other applications). They are particularly suitable for quick IP switching scenarios, such as cross-border shopping and price comparison. The browser extensions also include WebRTC leak protection and ad-blocking features.

Paid Accelerator offers multiple customer support channels: 1) 24/7 live chat — visit Paid Accelerator's official website to chat with customer service in real-time, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, with a typical response within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our customer service team supports bilingual service in Chinese and English.

Paid Accelerator's Lightning and Premium Versions come with built-in ad-blocking and protection against malicious websites. This feature operates at the DNS level, blocking ad trackers, malicious domains, and phishing sites by maintaining a domain blacklist containing over 1 million rules at the DNS resolution stage. This approach is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.